However, in response to the claims of fraud, an Ally bank spokesperson responded, “Across the board, the financial services industry is experiencing an uptick in debit card fraud activity caused by bad actors … Call centers are experiencing longer-than-usual wait times due to nationwide staffing challenges in combination with an increase in call volumes. Many of these charges were made to Ally bank debit cards. When he checked his merchant account, there were 11,000 more transactions, each for $1. The next day, he woke up to a slew of missed calls. He contacted his payment vendor, who refunded the charges. However, based on what Ally customers have shared, it appears that hackers have obtained debit card numbers, and presumably PIN numbers, and are using this information to make small charges in an attempt to determine whether a card is valid.įor example, one news source details a small business owner who awoke to find approximately 800 transactions on his merchant account. News of the Ally bank debit card fraud scheme is still relatively hard to come by, as most reports are anecdotal accounts shared by social media users. What We Know So Far About the Complaints of Debit Card Fraud on Ally Cards As a part of this investigation, we are providing free consultations to anyone affected by the breach who is interested in learning more about the risks of identity theft, what they can do to protect themselves, and what their legal options may be to obtain compensation from Ally Financial, Inc. are actively investigating the Ally Bank data breach on behalf of people whose information was exposed. However, the data breach lawyers at Console & Associates, P.C. If you believe that you were impacted by Ally bank debit card fraud, Ally may leave you with more questions than answers. Based on secondary reports, it appears that the fraudsters are engaging in “card testing”, which is a scheme where thieves make tiny charges on a card to check if it is valid before using the card for larger purchases. While the company has yet to confirm any type of data breach, an Ally spokesperson acknowledged that the financial industry as a whole has seen an “uptick” in the rate of debit card fraud activity. NOTICE: If you received a NOTICE OF DATA BREACH letter from Ally Bank, contact the attorneys at Console & Associates at (866) 778-5500 to discuss your legal options, or submit a confidential Case Evaluation form here.Īug– Recently, customers of Ally Bank have reported unauthorized activity on their debit cards.
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